1. Agreement to Terms

By accessing and using the Bedam Leisure website (bedamleisure.co.uk), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

These terms apply to all visitors, users, and customers of our website and services.

2. Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website's functionality
• Use automated systems to access the website without our permission
• Reproduce, duplicate, or copy material from our website without authorization
• Transmit any harmful code, viruses, or malicious software

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately of any unauthorized use.

3. Products and Services

Product Information

We make every effort to display our motorhome and caravan spare parts as accurately as possible. However, we cannot guarantee that product descriptions, images, specifications, or pricing are completely accurate, current, or error-free.

We reserve the right to:

• Modify or discontinue products without notice
• Limit quantities available for purchase
• Refuse or cancel orders at our discretion
• Correct pricing errors

Product Compatibility

4. Pricing and Payment

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice.

Payment Terms

• Payment is required in full at the time of order
• We accept major credit cards, debit cards, and other payment methods as displayed at checkout
• Payment processing is handled securely through third-party payment providers
• We reserve the right to refuse payment methods

Pricing Errors

If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and refund any payment made, even if the order has been confirmed.

5. Orders and Order Acceptance

Your order constitutes an offer to purchase products from us. All orders are subject to acceptance by Bedam Leisure.

We may refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Pricing or product description errors
• Payment authorization issues
• Suspected fraudulent activity
• Inability to verify customer information

You will receive an order confirmation email once your order is accepted. This confirmation does not signify dispatch of your order.

6. Shipping and Delivery

Delivery Times

We aim to dispatch orders within 2-4 business days. Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided as guidance only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain value.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays or damages caused by the shipping carrier.

7. Returns and Refunds

Return Policy

We want you to be satisfied with your purchase. You may return unused, unopened products in their original packaging within 30 days of delivery for a refund or exchange.

Non-Returnable Items

The following items cannot be returned:

• Electrical items that have been opened or installed
• Custom-ordered or special-order parts
• Items marked as non-returnable at the time of purchase
• Products damaged due to misuse or improper installation

Return Process

1. Contact us to request a return authorisation
2. Package the item securely in its original packaging
3. Ship the item back to us (return shipping costs are your responsibility unless the item is defective)
4. Refunds will be processed within 14 days of receiving the returned item

Refund Method

Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

8. Warranties and Disclaimers

Product Warranties

Products may be covered by manufacturer warranties. Warranty terms vary by product and manufacturer. We will assist with warranty claims where applicable.

Disclaimer of Warranties

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BEDAM LEISURE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from improper installation or use of products
• Damages exceeding the amount paid for the product in question

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Bedam Leisure or our licensors and is protected by UK and international copyright laws.

You may not:

• Reproduce, distribute, or display our content without permission
• Use our trademarks or branding without authorization
• Create derivative works from our website content

11. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to our collection and use of personal information as described in the Privacy Policy.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

12. Indemnification

You agree to indemnify and hold harmless Bedam Leisure, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or products
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Improper installation or use of products

13. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: